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TERRA IN THE WORLD

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India

309 Orbit Industrial Premises, Mindspace, Malad west, Mumbai - 400 064

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Canada

27 Timberly Road, Mangere, Auckland, New Zealand

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USA

Distributed in US/CA by/Distributed in the United States and Canada by Regal Lager, Inc. 1100 Cobb Place Blvd. Suite 100 Kennesaw, GA 30144

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Germany

Importado y distribuido en Chile por Vaico SpA, Gerónimo de Alderete 1480-2 Vitacura, Santiago

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Australia

1 Almeida Crescent, South Yarra, VIC, 3141

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New Zealand

27 Timberly Road, Mangere, Auckland, New Zealand

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Japan

Recent Launch

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Chile

Recent Launch

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TERRA is rapidly expanding its reach worldwide, committed to providing the best personal products made from natural and sustainable ingredients. Our biodegradable baby wipes have been a popular choice among eco-conscious consumers who prioritize quality and sustainability. With a strong global presence, TERRA is a trusted brand that delivers high-quality and natural personal care products to individuals and families everywhere.

GET IN TOUCH

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For assistance from the TERRA team, please contact us by phone at

8779657853

or email at

support@terragentle.in

We’re here to help and are committed to providing exceptional customer service.

FAQ

Can I shop as a guest rather than signing up for a TERRA account?

Yes, when you’ve finished shopping, simply continue to the checkout and complete your transaction as a guest although if you do decide to create an TERRA account, your details will be saved for faster future transactions.

What if my billing address is separate from my delivery address?

No worries at all! You can indeed have different billing and shipping addresses. However, please note that once the product is shipped, we won't be able to make any changes

Are these wipes imported ?

Yes, these wipes are imported from New Zealand, where they are crafted using 99.7% New Zealand water. They are imported from there every 6 months.

How much does delivery cost?

We charge a nominal fee of Rs 99 on all orders below Rs 499. However, if you purchase our bulk or single packs, we can send them to you free of charge, as they exceed the Rs 499 threshold.

How can I track my order?

You can track your order either through email updates or by using the link provided below. https://zetaindia.shiprocket.co/tracking

Are TERRA wipes biodegradable ?

TERRA wipes are crafted from 100% bamboo, providing an eco-friendly alternative to wipes laden with harmful chemicals. They can be easily composted in home bins, gardens, or landfills, breaking down much faster than regular wipes

What if I’m not home when the courier arrives?

Feel free to reach out to us via email, phone call, or WhatsApp, and we'll notify the third-party courier accordingly. We're concerned that in the event of a return-to-origin (RTO) scenario, the order may be sent back to us. Please ensure you keep track of any messages from Shiprocket or other courier services regarding this matter

I need a GST invoice for my order.

Once the order is complete, you will receive an invoice via your registered email address.

If an item says ‘out of stock’ can I put it on back order?

Since all our products are imported, we frequently experience stock shortages. In the event that an item is out of stock, we offer the option to substitute it with a similar product of the same pack size but a different variant

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